Agent Dashboard – Help Tickets
| Subject | Description | Company | Contact Name | Phone Number | Email Address | Reporting Instructions | Requested Start Date | Requested End Date | Emergency Request | Department | Priority | Attachment |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Test |
This is a test |
imavex | cary chandler | (317)747-1388 |
test |
November 5, 2019 | November 6, 2019 | No | Electrical | Low | ||
| SMS Test |
This is a test for skeens |
imavex | Cary Chandler | (317)747-1388 |
none |
November 5, 2019 | November 7, 2019 | No | Electrical | Low | ||
| New Helpdesk Ticket Test |
This is a test of the new helpdesk ticket |
Imavex | Cary | (317)555-5555 | carychandler@gmail.com |
None |
November 14, 2019 | November 15, 2019 | No | Flooring | Normal | |
| TEST Bathroom Leak |
A sink is leaking in the VA men’s bathroom. Please fix this asap. |
TOA USA | Riley Skeens | (317)903-0257 | Rskeens23@gmail.com |
Enter through the VA hallway on the back side of the building. |
December 3, 2019 | December 3, 2019 | Yes | Plumbing | High | https://skeens.co/wp-content/uploads/formidable/4/58-150×150.jpeg |
| Test Ticket |
. |
. | . | (317)903-0257 | Riley@skeens.co |
. |
December 5, 2019 | December 5, 2019 | No | Electrical | Normal | |
| Test 2 |
. |
. | . | (317)903-0257 | Riley@skeens.co |
. |
December 5, 2019 | December 5, 2019 | No | Electrical | Normal | |
| Test |
… |
Sws | Riley | (317)903-0257 | Riley@skeens.co |
… |
December 5, 2019 | December 6, 2019 | No | Structural | Normal | https://skeens.co/wp-content/uploads/formidable/4/8683B299-26B3-4E23-83B9-159713024E1B-150×150.jpeg, https://skeens.co/wp-content/uploads/formidable/4/F6867743-8F30-43B1-8B36-E5D91F059A26-150×150.jpeg, https://skeens.co/wp-content/uploads/formidable/4/C748C3DE-3D48-4AA7-A478-94565C04F74D-150×150.jpeg |
| Test |
… |
Sws | Riley | (317)903-0257 | Riley@skeens.co |
… |
December 5, 2019 | December 5, 2019 | Yes | Flooring | Normal | |
| TOA PLUMBING |
Toilet leaking in VA men’s bathroom |
TOA | Riley Skeens | (317)903-0257 | Riley@skeens.co |
Meet at VA hallway on back side of building |
December 9, 2019 | December 10, 2019 | Yes | Plumbing | High | https://skeens.co/wp-content/uploads/formidable/4/CE2AE120-D2A5-4690-A215-97D70A9C2FAD-150×150.jpeg |
| Bathroom TEST |
Toilet Leak |
Acuity | Matt Dildine | (765)307-1423 | Riley@skeens.co |
Meet at South building lobby |
December 9, 2019 | December 9, 2019 | Yes | Plumbing | High | |
| Plumbing Clog |
East break room men’s bathroom 2nd urinal not flushing and draining water correctly. |
TOA USA | Riley Skeens | (317)903-0257 | Riley@skeens.co |
Main lobby parking lot and meet in lobby for temperature check. Skeens Warehouse Services will take you to issue location. |
November 6, 2020 | November 13, 2020 | No | Plumbing | Normal | |
| Exit Door TOA South |
TOA south has an exit door that is rusted shut. (North/West of Building) If facing overhead door. Its the door on the right. Could you please get me a quote to replace/repair door to open/close properly. |
TOA (USA), LLC | Eddie Wiley | (317)560-9050 | ewiley@toa-usa.com |
Eddie Wiley |
November 9, 2020 | November 25, 2020 | No | Other (Please Specify in Description Above) | Normal | |
| Test Subject |
TEST |
TEST | Cary Chandler | (317)747-1388 | carychandler@gmail.com |
test |
November 19, 2020 | November 20, 2020 | No | Electrical | Low | |
| Test ticket as non registered user |
testing as non registered |
Non registered user LLC | Sans Registered | (812)584-3644 | jesabail@indiana.edu |
Building test |
November 20, 2020 | November 27, 2020 | No | Structural | Low | |
| Test ticket as non registered user 2 |
non registered 2 |
Non registered user LLC | Sans Registered | (812)584-3644 | jesabail@gmail.com |
Building test |
November 20, 2020 | November 27, 2020 | No | Structural | Low | |
| WEEKLY TEST WORK ORDER |
TEST DESCRIPTION |
SKEENS WAREHOUSE SERVICES | RILEY SKEENS | (317)903-0257 | RILEY@SKEENS.CO |
REPORTING INSTRUCTIONS |
November 24, 2020 | November 25, 2020 | No | Other (Please Specify in Description Above) | High | |
| WEEKLY TEST WORK ORDER |
TEST DESCRIPTION |
SKEENS WAREHOUSE SERVICES | RILEY SKEENS | (317)903-0257 | RSKEENS23@GMAIL.COM |
REPORTING INSTRUCTIONS |
November 24, 2020 | November 24, 2020 | No | Electrical | High | |
| Imavex Test Submission (AC) |
Test submission |
Test | Amy Campbell | (555)555-5555 | acampbell@imavex.com |
Test |
November 30, 2020 | November 30, 2020 | Yes | Electrical | High | |
| Registered User Test Ticket |
testing registered user alert format |
Testing LLC | Is Registeredtest | (812)584-3644 | jesabail@gmail.com |
OH 18 test |
December 4, 2020 | December 11, 2020 | No | Electrical | Low | |
| Non registered user test |
Testing as non registered user |
Non registered LLC | Sans registered | (812)584-3644 | Jesabail@gmail.com |
Oh 18 |
December 4, 2020 | December 11, 2020 | No | Mechanical | Low | |
| Registered user test |
Registered user test |
Registered user test LLC | Registered user | (317)903-0257 | Jesabail@gmail.com |
OH 18 |
December 4, 2020 | December 11, 2020 | No | Mechanical | Low | |
| Upload TEST |
This is just a test to determine if the file upload options works. |
imavex | Cary Chandler | (317)555-5555 | carychandler@gmail.com |
None |
December 2, 2020 | December 5, 2020 | No | Electrical | Normal | https://skeens.co/wp-content/uploads/formidable/4/Imavex-Logo-Horizontal-Small-Full-Black-150×72.png |
| Imavex mobile test |
Mobile test submission |
Imavex | Amy | (555)555-5555 | aacampbell@imavex.com |
Test |
December 3, 2020 | December 3, 2020 | No | Please Select | Normal | https://skeens.co/wp-content/uploads/formidable/4/8C62B175-3CC8-46A6-964C-7BAA0145FDD7-150×150.jpeg |
| Imavex mobile test |
Mobile test submission 2 |
Imavex | Amy | (555)555-5555 | acampbell@imavex.com |
Test |
December 3, 2020 | December 3, 2020 | No | Please Select | Normal | https://skeens.co/wp-content/uploads/formidable/4/535798C2-57B3-4052-B5B1-5176FF67FE2E-150×150.jpeg |
| Mobile non registered test |
Mobile non registered test ticket |
Skeens Warehouse Services | Mobile sans registered | (812)584-3644 | jesse134679@outlook.com |
OH 18 |
December 11, 2020 | December 18, 2020 | No | Electrical | High | |
| Monday December 7th |
SMS Test |
imavex | Cary Chandler | (317)847-9750 | cchandler@imavex.com |
This is a test |
December 7, 2020 | December 8, 2020 | No | Electrical | Normal | |
| Mobile sms test |
Sms test |
Sms test LLC | Jesse Bailey | (812)584-3644 | jesse134679@outlook.com |
OH 18 |
December 11, 2020 | December 18, 2020 | No | Electrical | High | |
| Weekly Test Ticket |
Weekly Test Ticket |
Weekly Test LLC | Weekly Test | (812)584-3644 | jesse134679@outlook.com |
OH 18 |
December 18, 2020 | December 25, 2020 | No | Lighting | Low | |
| Main account test |
testing main account logged in, no prefill fields |
Skeens Warehouse Services | Jesse Bailey | (812)584-3644 | jesse@skeens.co |
OH 18 |
December 26, 2020 | December 31, 2020 | No | Other (Please Specify in Description Above) | Low | |
| Imavex test |
Imavex test – chrome desktop |
Imavex test | Amy | (555)555-5555 | acampbell@imavex.com |
Imavex test |
December 21, 2020 | December 21, 2020 | No | Please Select | Normal | https://skeens.co/wp-content/uploads/formidable/4/IMG_0003-3-1-150×150.jpg |