Agent Dashboard – Help Tickets

Subject Description Company Contact Name Phone Number Email Address Reporting Instructions Requested Start Date Requested End Date Emergency Request Department Priority Attachment
Test

This is a test

imavex cary chandler (317)747-1388

test

November 5, 2019 November 6, 2019 No Electrical Low
SMS Test

This is a test for skeens

imavex Cary Chandler (317)747-1388

none

November 5, 2019 November 7, 2019 No Electrical Low
New Helpdesk Ticket Test

This is a test of the new helpdesk ticket

Imavex Cary (317)555-5555 carychandler@gmail.com

None

November 14, 2019 November 15, 2019 No Flooring Normal
TEST Bathroom Leak

A sink is leaking in the VA men’s bathroom. Please fix this asap.

TOA USA Riley Skeens (317)903-0257 Rskeens23@gmail.com

Enter through the VA hallway on the back side of the building.

December 3, 2019 December 3, 2019 Yes Plumbing High https://skeens.co/wp-content/uploads/formidable/4/58-150×150.jpeg
Test Ticket

.

. . (317)903-0257 Riley@skeens.co

.

December 5, 2019 December 5, 2019 No Electrical Normal
Test 2

.

. . (317)903-0257 Riley@skeens.co

.

December 5, 2019 December 5, 2019 No Electrical Normal
Test

Sws Riley (317)903-0257 Riley@skeens.co

December 5, 2019 December 6, 2019 No Structural Normal https://skeens.co/wp-content/uploads/formidable/4/8683B299-26B3-4E23-83B9-159713024E1B-150×150.jpeg, https://skeens.co/wp-content/uploads/formidable/4/F6867743-8F30-43B1-8B36-E5D91F059A26-150×150.jpeg, https://skeens.co/wp-content/uploads/formidable/4/C748C3DE-3D48-4AA7-A478-94565C04F74D-150×150.jpeg
Test

Sws Riley (317)903-0257 Riley@skeens.co

December 5, 2019 December 5, 2019 Yes Flooring Normal
TOA PLUMBING

Toilet leaking in VA men’s bathroom

TOA Riley Skeens (317)903-0257 Riley@skeens.co

Meet at VA hallway on back side of building

December 9, 2019 December 10, 2019 Yes Plumbing High https://skeens.co/wp-content/uploads/formidable/4/CE2AE120-D2A5-4690-A215-97D70A9C2FAD-150×150.jpeg
Bathroom TEST

Toilet Leak

Acuity Matt Dildine (765)307-1423 Riley@skeens.co

Meet at South building lobby

December 9, 2019 December 9, 2019 Yes Plumbing High
Plumbing Clog

East break room men’s bathroom 2nd urinal not flushing and draining water correctly.

TOA USA Riley Skeens (317)903-0257 Riley@skeens.co

Main lobby parking lot and meet in lobby for temperature check. Skeens Warehouse Services will take you to issue location.

November 6, 2020 November 13, 2020 No Plumbing Normal
Exit Door TOA South

TOA south has an exit door that is rusted shut. (North/West of Building) If facing overhead door. Its the door on the right. Could you please get me a quote to replace/repair door to open/close properly.

TOA (USA), LLC Eddie Wiley (317)560-9050 ewiley@toa-usa.com

Eddie Wiley

November 9, 2020 November 25, 2020 No Other (Please Specify in Description Above) Normal
Test Subject

TEST

TEST Cary Chandker (317)747-1388 carychandler@gmail.com

test

November 19, 2020 November 20, 2020 No Electrical Low
Test ticket as non registered user

testing as non registered

Non registered user LLC Sans Registered (812)584-3644 jesabail@indiana.edu

Building test

November 20, 2020 November 27, 2020 No Structural Low
Test ticket as non registered user 2

non registered 2

Non registered user LLC Sans Registered (812)584-3644 jesabail@gmail.com

Building test

November 20, 2020 November 27, 2020 No Structural Low